Cancellations & Late Arrivals

Cancellation Policy:

We require a 48 Hour notification period for all bookings regarding amendments to date/time or cancellation. (Refunds will not be given if bookings are cancelled within this period*)

Late Arrivals

We operate on a strict appointment schedule to respect and honour further booking during the day. We request all clients to arrive 15 minutes early to their appointment. Management reserve the right to cancel any appointment for late arrival.*

*A £39.00 re-booking fee applies.